John was timely in his response and knowledgeable when questions were asked. Issue was resolved in less than 20 minutes.

He was very knowledgeable on all the repairs

Baxter Comfort Solutions (BCS) has the best customer service period! The customer is taken care of and keep informed from the first phone call requesting service until the time the technician leaves your property. I like the email confirmations prior to the service call. I especially like receiving a text message that notifies you when the technician is enroute. A invoice and summary of all work performed is sent by email the same as the service was performed. Orvil did a winter preventive maintenance check on our furnace. He was extremely knowledgeable, meticulous and curtious. Orvil explained what he checked out and if there was any problems. Thanks BCS team for ensuring the customer is always taken of. Most larger companies have forgotten that.

John was excellent and definitely knowledgeable performing his job!

The technician was on time very knowledgeable and helped answer questions as I asked them. If he didn't know the answer he didn't make something up but got the correct information before telling me. Baxter Comfort Solutions has been a pleasure to work with for the last decade and I look forward to same professionalism in the future.

Very professional and friendly service. Work was done exceptionally well

He did great job explaining what was wrong. Also fair price comparison to some companies. Took time to answer questions. We will use them again!

Orval did a great job. He was very thorough and he explained what he was doing.

Orval set great expectations and followed up accordingly. He went back and got the part he needed and installed it very quickly. Furnace is working great.

Very friendly and super helpful! I used the live chat on the website to report my problem. I immediately felt like I was cared about as a customer. They scheduled me quickly and were very professional.

It's nice to know there are business's out there that still care about customer service. Fair prices and prompt service.

Prompt service even while I was out of town so I could return to a home with heat. :-) Will continue to use them as they are very responsive, helpful, and thoughtful with solution options.

Baxter Comfort Solutions did a great job on our new home. Couldn't have ask for better service!