Newton

Great service

Gordon - Newton, IA
23 days ago

Very professional and courteous servicemen.

Great service

Gordon - Newton, IA
31 days ago

Orval did a great job and explained everything to my understanding.

check up

Mike - Newton, IA
31 days ago

Great Service

Steve - Newton, IA
38 days ago

Serviceman was courteous, on time, and did a great job.

great service

Keith - Newton, IA
78 days ago

Great service

Myra - Newton, IA
79 days ago

Wonderful service, very considerate serviceman & knowledgable.

Super job!

Jeff - Newton, IA
99 days ago

Orval was professional and courteous and did a great job!

Perfect Experience

Rick - Newton, IA
113 days ago

He does a very thorough job and is very pleasant to visit with and always has a good attitude toward his customer. I feel that he truly understands why we signed up for the program and that is to prevent, the best we can, unexpected breakdowns.

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Judith - Newton, IA
119 days ago

Great job

Deb - Newton, IA
123 days ago

Orval did a great job and was prompt and courteous

Great service

Shirley - Newton, IA
128 days ago

Orval did an excellent job with checking out our furnace and performing maintenance on it. He explained everything he did, couldn't have asked for a better tech.

Furnace inspection and tuneup.

Gary - Newton, IA
129 days ago

Orval was here to perform an inspection and tuneup on my furnace. Very personable and was able to show and tell me what he was testing. He would provide the numbers of what he was testing before doing the test which gave me confidence in what he was doing. Thank You!!

Great service

Kris - Newton, IA
197 days ago

Wonderful service would definitely recommend

Awesome service!!

Laura - Newton, IA
204 days ago

Great technician. Started with questions that referred to his last visit. Thank you so much for this.

Good service, clear communication

Robert - Newton, IA
205 days ago

Relatively new home owner experienced poor performing air conditioning in August. Orval was able to fit service call in even though it was late in the day. Turns out ac was 28 years old. Orval explained situation and options for addressing them. He was pleasant, communicative, and got the job done. I recommend BCS!

A/C checkup

Mike - Newton, IA
206 days ago

Great service!

Kim - Newton, IA
220 days ago

We called in the morning about a broken water heater and before noon we had a brand new one installed! Dylan was polite and efficient. We would recommend BCS.

Very impressed

Ruth - Newton, IA
223 days ago

I was very impressed with the professional appearance of your technicians and the manner in which your company operates it’s business. I will be using your services from now on.

Excellent service - definitely recommend!

Ann - Newton, IA
223 days ago

I called Baxter Comfort Solutions after horrible customer service from our closest local provider. Within 24 hours, BCS was at our house addressing the issues. In addition to the quick response, the customer support and service man were so friendly. BCS will be our go-to for all of our air conditioning/heating needs from now on!

Terrific service! Very nice!

James - Newton, IA
227 days ago

Fast and Great Service

Lori - Newton, IA
244 days ago

Fast and friendly service

Rick - Newton, IA
244 days ago

They were able to service us quickly and keep things running. We have never had an issue with Baxter Comfort Systems or any of their technicians. Quality equipment and great high quality service!

Fantastic service

Cara - Newton, IA
265 days ago

This was a great first impression. First time customer, very friendly and thorough. I will definitely use your services again!

Great Service!

RW - Newton, IA
279 days ago

Dylan was courteous and efficient. He explained everything he needed to do and any recommendations for parts. He also explained the service package which I’ll probably get.

great service

Gordon - Newton, IA
327 days ago

Great service. Very respectful.

Jana - Newton, IA
330 days ago

Orval was very respectful of our home. He was polite and was pleasant. Very good at his profession.

Older furnace check-up. Knowledgeable, prompt and helpful service.

Kristine - Newton, IA
339 days ago

Really appreciated the option to schedule a Saturday appointment.

Wonderful Service

Craig - Newton, IA
340 days ago

We loved the convenience of having emails sent keeping us up to date on when the serviceman would arrive. When the serviceman was here he was knowledgeable and efficient and very personable. We are so glad that we choose Baxter Comfort Solutions as our HVAC contractor.

Great service again!

Jayn - Newton, IA
341 days ago

Orval was timely, friendly and competent.

Very helpful, courteous. Answered my questions.

Myra - Newton, IA
342 days ago

Review of the geothermal system

Julie - Newton, IA
347 days ago

Orval did an excellent job in explaining our system and furnace. He was very knowledgeable and helpful.

Friendly customer service

Shelly - Newton, IA
354 days ago

Fast response & diagnosis

Clayton - Newton, IA
359 days ago

Dylan was very professional, pleasant to work with, and quickly diagnosed & fixed our issue. Will use them again in the event we need to!

Prompt efficient & pleasant service

Linda - Newton, IA
367 days ago

Excellent Service.

Jan - Newton, IA
378 days ago

Justin and John did an excellent job with my furnace and AC installation. They explained things thoroughly to me and did excellent work. Both were very friendly with a strong customer focus.

Prompt and Professional Service

John - Newton, IA
393 days ago

Dylan was here exactly on time, figured out the problem with our furnace and fixed it quickly!

Great service

Jeremy - Newton, IA
432 days ago

Great Service

Richard - Newton, IA
436 days ago

As always, friendly knowledgeable technicians.

home owner

Keith - Newton, IA
437 days ago

I got charge $120.00 for a capacitor that sells for $8.30 . That is a very high mark up.

Response from Baxter Comfort Solutions:

We're sorry you feel that we are charging to much Keith, but we believe you are misunderstanding what the price we charged covers. We are a service industry not a store that sells parts over the counter. That charge covers sending out a highly trained technician to your house to diagnose your issue and provide the service needed to fix the issue. The price allows us to solve your problem as quickly and conveniently as possible by sending our technician to your home with a fully stocked truck so our technician won't need to place an order for your part, allowing the technician to solve the problem on the first visit. We are very thankful for the rating on our quality and would love to know what could be done to help to make your service more convenient for yourself. Once again, we're sorry that the price wasn't up to your standards, but what we charge is aligned to the industry standard rate. Remember our service comes with quite a few top notch warranties, so if you have any problem with our work please let us know.

Great service

Shirley - Newton, IA
454 days ago

Very happy with the service tech.

Great Service

Craig - Newton, IA
466 days ago

Baxter Comfort Solutions come and service my furnace. They arrived on time. They also explained everything they did. Great service!

Great tech. knew his stuff

Fred - Newton, IA
470 days ago

Our tech (Orval) was very friendly and knew his stuff about our furnace. We appreciate having such a personable tech on the job.

service contract

Bruce - Newton, IA
470 days ago

Technician did a great job going over everything needed, changing out filters and reservoirs and double checking system , good representative for Baxter heating . I like the yearly service contract idea. Hopefully keeps until running trouble free.

Great service

Noah - Newton, IA
471 days ago

Everyone was friendly and took care of our problem in a timely manner.

Awesome service

Tammy - Newton, IA
493 days ago

Orval, was very professional and personal. He was courteous and answered my questions.