Newton

great service

Gordon - Newton, IA
17 days ago

Great service. Very respectful.

Jana - Newton, IA
20 days ago

Orval was very respectful of our home. He was polite and was pleasant. Very good at his profession.

Older furnace check-up. Knowledgeable, prompt and helpful service.

Kristine - Newton, IA
28 days ago

Really appreciated the option to schedule a Saturday appointment.

Wonderful Service

Craig - Newton, IA
29 days ago

We loved the convenience of having emails sent keeping us up to date on when the serviceman would arrive. When the serviceman was here he was knowledgeable and efficient and very personable. We are so glad that we choose Baxter Comfort Solutions as our HVAC contractor.

Great service again!

Jayn - Newton, IA
31 days ago

Orval was timely, friendly and competent.

Very helpful, courteous. Answered my questions.

Myra - Newton, IA
31 days ago

Review of the geothermal system

Julie - Newton, IA
36 days ago

Orval did an excellent job in explaining our system and furnace. He was very knowledgeable and helpful.

Friendly customer service

Shelly - Newton, IA
43 days ago

Fast response & diagnosis

Clayton - Newton, IA
49 days ago

Dylan was very professional, pleasant to work with, and quickly diagnosed & fixed our issue. Will use them again in the event we need to!

Prompt efficient & pleasant service

Linda - Newton, IA
57 days ago

Excellent Service.

Jan - Newton, IA
67 days ago

Justin and John did an excellent job with my furnace and AC installation. They explained things thoroughly to me and did excellent work. Both were very friendly with a strong customer focus.

Prompt and Professional Service

John - Newton, IA
83 days ago

Dylan was here exactly on time, figured out the problem with our furnace and fixed it quickly!

Great service

Jeremy - Newton, IA
121 days ago

Great Service

Richard - Newton, IA
125 days ago

As always, friendly knowledgeable technicians.

home owner

Keith - Newton, IA
126 days ago

I got charge $120.00 for a capacitor that sells for $8.30 . That is a very high mark up.

Response from Baxter Comfort Solutions:

We're sorry you feel that we are charging to much Keith, but we believe you are misunderstanding what the price we charged covers. We are a service industry not a store that sells parts over the counter. That charge covers sending out a highly trained technician to your house to diagnose your issue and provide the service needed to fix the issue. The price allows us to solve your problem as quickly and conveniently as possible by sending our technician to your home with a fully stocked truck so our technician won't need to place an order for your part, allowing the technician to solve the problem on the first visit. We are very thankful for the rating on our quality and would love to know what could be done to help to make your service more convenient for yourself. Once again, we're sorry that the price wasn't up to your standards, but what we charge is aligned to the industry standard rate. Remember our service comes with quite a few top notch warranties, so if you have any problem with our work please let us know.

Great service

Shirley - Newton, IA
143 days ago

Very happy with the service tech.

Great Service

Craig - Newton, IA
155 days ago

Baxter Comfort Solutions come and service my furnace. They arrived on time. They also explained everything they did. Great service!

Great tech. knew his stuff

Fred - Newton, IA
159 days ago

Our tech (Orval) was very friendly and knew his stuff about our furnace. We appreciate having such a personable tech on the job.

service contract

Bruce - Newton, IA
160 days ago

Technician did a great job going over everything needed, changing out filters and reservoirs and double checking system , good representative for Baxter heating . I like the yearly service contract idea. Hopefully keeps until running trouble free.

Great service

Noah - Newton, IA
160 days ago

Everyone was friendly and took care of our problem in a timely manner.

Awesome service

Tammy - Newton, IA
182 days ago

Orval, was very professional and personal. He was courteous and answered my questions.

Great Service

Craig - Newton, IA
182 days ago

We had nothing but great service since we purchased our furnace from Baxter Comfort Solutions 1 1/2 years ago. The technicians are always courteous and do excellent work!! We would highly recommend Baxter Comfort Solutions!!!

Great Service!

Margot - Newton, IA
185 days ago

The technician was on time, very professional and did a great job. He was very efficient.

Great Service!

Jan - Newton, IA
188 days ago

Orval was very thorough and provided excellent explanation to put my mind at ease.

Dylan was considerate & knowledgeable.

Myra - Newton, IA
201 days ago

Great service

Heidi - Newton, IA
203 days ago

Always great service

Cindy - Newton, IA
214 days ago

Dylan is always so polite, personable and professional. He does a great job in all regards!

Great Service

Jan - Newton, IA
242 days ago

The technician was very friendly and explained what he was doing. The work he performed was excellent. I would highly recommend Baxter Comfort Solutions.

Very pleased with everything overall will recommend to everyone

Dale - Newton, IA
249 days ago

Very pleased with service & tech.

Myra - Newton, IA
287 days ago

Dylan was very professional. He called to let me know when he would be arriving & answered all my questions to my satisfaction.

Great service

Linelle - Newton, IA
291 days ago

Called at 2:30 and they were here at 3:30. After calling another company 3 times in 24 hours and not getting a call back. This was awesome service.

Great service

Oberhart - Newton, IA
298 days ago

On time, answered any questions I had, asked if I had any questions

Everyone from BCS is always very professional!

Dave - Newton, IA
305 days ago

Everyone from Baxter Comfort Systems does a great job. They are very professional and take care of our home as if it were their own.

Very professional

Susan - Newton, IA
326 days ago

Dylan was very professional and considerate of my home. He called before he came as I requested. Actually pulled in the driveway right behind me.

Thural inspection

Dennis - Newton, IA
326 days ago

I was told there is a specific time allocation for to a visit. I feel the service provided was exhaustive. I have to compare this event with those conducted by other companies. Testing provided in the inspection stage appeared to be mechanical electrical and fluidics. This region had just went through unusually high temperatures for a week including a national holiday. I think it's easy to assume the number of service calls would be much higher than normal. Yet, the technician made the appoint on time with a smile on his face!

Great service

David - Newton, IA
341 days ago

Great service

Craig - Newton, IA
375 days ago

We recommend Baxter Comfort Solutions for any body needing an new furnace / air unit or just needing service. A year ago we had to replace our furnace and air conditioner and we were very impressed with the quality of their workmanship then. We have since had them out for their complimentary service check ups and continue to be impressed with their knowledge and service.

Awesome service!!!

Laura - Newton, IA
396 days ago

Answered all our questions. Love the wifi thermostat!

Highly recommend

Craig - Newton, IA
450 days ago

We loved our experience with Baxter Comfort Solutions and will be life long customers!!!

Great service

Mike - Newton, IA
542 days ago

THESE PEOPLE ARE THE BEST!

Steve - Newton, IA
649 days ago

These people are incredible! They arrived VERY soon after I called and did the repairs quickly and reasonably. They were unbelieveably generous in letting me make multiple payments being on a fixed income. Exceptional people to work with and I would highly recommend them!

Great service

Elden - Newton, IA
653 days ago

We had a great experience! They came right away. They are very professional and polite. They got the job done quickly and efficiently.

Very pleased with service & tech.

Myra - Newton, IA
683 days ago

Good service

Dana - Newton, IA
698 days ago

Furnace didn't want to come on. Found the card for service missed the date for tune up the last few years, due to finacially unable to afford it. They gave me a discount and happy to find it not as bad to replace it.

Very professional

Christina - Newton, IA
718 days ago

Very nice and professional