Since 1928, Baxter Comfort Solutions is your best choice for repair, installation, and service in homes and buildings just like yours in the the Golden Circle between Ames, Des Moines, Newton, and Marshalltown. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Baxter Comfort Solutions stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Plumbing, & Furnace Repair in Newton, IA. Call us today at (641) 227-3105!
This was a great first impression. First time customer, very friendly and thorough. I will definitely use your services again!
Dylan was courteous and efficient. He explained everything he needed to do and any recommendations for parts. He also explained the service package which I’ll probably get.
Orval was very respectful of our home. He was polite and was pleasant. Very good at his profession.
Really appreciated the option to schedule a Saturday appointment.
We loved the convenience of having emails sent keeping us up to date on when the serviceman would arrive. When the serviceman was here he was knowledgeable and efficient and very personable. We are so glad that we choose Baxter Comfort Solutions as our HVAC contractor.
Orval was timely, friendly and competent.
Orval did an excellent job in explaining our system and furnace. He was very knowledgeable and helpful.
Dylan was very professional, pleasant to work with, and quickly diagnosed & fixed our issue. Will use them again in the event we need to!
Justin and John did an excellent job with my furnace and AC installation. They explained things thoroughly to me and did excellent work. Both were very friendly with a strong customer focus.
Dylan was here exactly on time, figured out the problem with our furnace and fixed it quickly!
As always, friendly knowledgeable technicians.
I got charge $120.00 for a capacitor that sells for $8.30 . That is a very high mark up.
Response from Baxter Comfort Solutions:
We're sorry you feel that we are charging to much Keith, but we believe you are misunderstanding what the price we charged covers. We are a service industry not a store that sells parts over the counter. That charge covers sending out a highly trained technician to your house to diagnose your issue and provide the service needed to fix the issue. The price allows us to solve your problem as quickly and conveniently as possible by sending our technician to your home with a fully stocked truck so our technician won't need to place an order for your part, allowing the technician to solve the problem on the first visit. We are very thankful for the rating on our quality and would love to know what could be done to help to make your service more convenient for yourself. Once again, we're sorry that the price wasn't up to your standards, but what we charge is aligned to the industry standard rate. Remember our service comes with quite a few top notch warranties, so if you have any problem with our work please let us know.
Very happy with the service tech.
Baxter Comfort Solutions come and service my furnace. They arrived on time. They also explained everything they did. Great service!
Our tech (Orval) was very friendly and knew his stuff about our furnace. We appreciate having such a personable tech on the job.
Technician did a great job going over everything needed, changing out filters and reservoirs and double checking system , good representative for Baxter heating . I like the yearly service contract idea. Hopefully keeps until running trouble free.
Everyone was friendly and took care of our problem in a timely manner.
Orval, was very professional and personal. He was courteous and answered my questions.
We had nothing but great service since we purchased our furnace from Baxter Comfort Solutions 1 1/2 years ago. The technicians are always courteous and do excellent work!! We would highly recommend Baxter Comfort Solutions!!!
The technician was on time, very professional and did a great job. He was very efficient.
Orval was very thorough and provided excellent explanation to put my mind at ease.
Dylan is always so polite, personable and professional. He does a great job in all regards!
The technician was very friendly and explained what he was doing. The work he performed was excellent. I would highly recommend Baxter Comfort Solutions.
Dylan was very professional. He called to let me know when he would be arriving & answered all my questions to my satisfaction.
Called at 2:30 and they were here at 3:30. After calling another company 3 times in 24 hours and not getting a call back. This was awesome service.
On time, answered any questions I had, asked if I had any questions
Everyone from Baxter Comfort Systems does a great job. They are very professional and take care of our home as if it were their own.
Dylan was very professional and considerate of my home. He called before he came as I requested. Actually pulled in the driveway right behind me.
I was told there is a specific time allocation for to a visit. I feel the service provided was exhaustive. I have to compare this event with those conducted by other companies. Testing provided in the inspection stage appeared to be mechanical electrical and fluidics. This region had just went through unusually high temperatures for a week including a national holiday. I think it's easy to assume the number of service calls would be much higher than normal. Yet, the technician made the appoint on time with a smile on his face!
We recommend Baxter Comfort Solutions for any body needing an new furnace / air unit or just needing service. A year ago we had to replace our furnace and air conditioner and we were very impressed with the quality of their workmanship then. We have since had them out for their complimentary service check ups and continue to be impressed with their knowledge and service.
Answered all our questions. Love the wifi thermostat!
We loved our experience with Baxter Comfort Solutions and will be life long customers!!!
These people are incredible! They arrived VERY soon after I called and did the repairs quickly and reasonably. They were unbelieveably generous in letting me make multiple payments being on a fixed income. Exceptional people to work with and I would highly recommend them!
We had a great experience! They came right away. They are very professional and polite. They got the job done quickly and efficiently.
Working on a Rudd please water heater
Service and tune on a Lennox branded unit
Working on an obsolete p tac unit
Service and clean on both Amana he furnace and ac
Servicing a comfort club members air conditioning
Ac service and tune up
Service and tune on an air conditioner
Goodman air conditioner spring maintenance
ClimateMaster geothermal repair
New construction furnace and Condenser startup
New Ac startup
Finishing up the trim on a new construction house and installing a high efficiency amana ac
New house furnace air duct work
Install a new amana high efficiency ac