We are in unprecedented times here in our great nation, state, and city. Baxter Comfort Solutions has been serving our community for over 92 years and we are ready to serve the needs of our customers and team members while doing our best to protect the needs of the community at large. Safety is one of our 6 core values and is a high priority at Baxter Comfort Solutions every day.
Team Baxter provides a vital role in maintaining the health and safety of our community. Therefore, we will remain open during this time of social distancing. If your furnace or AC is broken, we will be there to fix it.
I want to share our plan to address concerns and answer questions that you may be asking. Below is our process moving forward until further notified.
If you need service, please call our main line at (641) 227-3105 for service at any hour. We have local staff handling the phones from 7 am to 8 pm most days and we have an afterhours cell phone so that you are always speaking with a person to take care of you needs. You can also reach me at (641) 227-3115 (direct), (641) 521-2493 (mobile), or via email at email@example.com.
We will be following cleaning protocols recommend by CDC and state agencies. Any team members that have fever, are showing signs of sickness, or who have been known to be exposed and not protected will be asked to remain at home.