In the Altoona area, Baxter Comfort Solutions is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Baxter Comfort Solutions because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for AC, Water Heater, & Furnace Repair in Altoona, IA. Call us today at 641.328.8708!
Noah was excellent!
Noah was amazing! He was so kind and got the job done quick.
Very pleased with service.
We have used Baxter Comfort Solutions now for about five years. We heard about them through a direct mailing, and I'm so glad we did. Each person that has come into our house has been so good to work with. There is no pressure to do anything, they are down to earth, and we feel like we've been taken care of honestly and fairly. Orval has been here several times, and he is exceptional. Just an all around good guy, and he knows what he's doing. He took the time to explain several things to us and made sure our questions were all answered. I have never felt pressure to buy something we did not need. Baxter has never tried to up sell us. We really appreciate their dedication to good service at a fair price. They have a small town feel which we love.
Both men were very nice and professional. They took the time to explain what they did and your service program. Also recommended the kind of filters I should be using. I would recommend them to anyone.
really nice young man, very knowledgeable
Noah arrived on time, was professional, friendly, knowledgeable, and informative. He replaced a capacitor, for the blower motor. We asked about a WI-FI thermostat and he had one in the truck, which he installed and helped to set up.
Always great service. From the nice ladies in the office to the technician that shows up to your house! Quick response time!
Technician was polite and informative. He did a thorough job. It was a tune-up special so I cannot complain about the price. My only negative comment was the need to reschedule twice.
Noah was very efficient and knowledgeable and very patient with all my questions. Thank you
Noah did a great job testing my heating system.
Awesome, Dylan explained everything he did asked for an okay before doing it. Excellent service! Quick, definitely knows what he is talking about!
I was surprised when I received a call that Baxter Comfort Solutions wanted to come check my new AC even tho it was only 2 months old. No charge. Just wanted to check it over and make sure I was happy. Talk about great service!! Trey was also very thorough and answered all my questions. Thank you BCS for confirming I made the right choice for my HVAC company.
Noah was very polite, courteous and knowledgeable. He explained what he was doing and the reason behind it.
Orval & BCS are the best. Thanks for all you do.
In my 60 years, I have had several HVAC companies and none have treated me like Baxter Comfort Solutions does. They are thorough, expert technicians that actually do something right. Many service contracts come and take readings and call it done, but not BCS. They clean, tune up, test AND take readings. They treat me like family and my search for a great company is done.
Friendly, pleasant, knowledgeable & accommodating. Answered any questions I had in a professional manner. Enjoyed the experience and conversation.
Dylan I know had to be off work by the time he arrived at my house because I was kind of a last minute “no heat”. He was so kind abs did such a great job!! Didn’t act rushed at all!! Even went out of his way to check why my daughter’s bedroom was always cold after I had already checked out and paid him and he said he opened some kind of vent in the basement. He was the best!!! Very impressed!!!!
Great company
They came on time (early actually) and were very pleasant and considerate. They seemed to do a thorough job in a reasonable amount of time. They did not urge me to undertake any unnecessary expenses. I have a very favorable first impression.
great
very professional and thorough. Orval our service guy was very good in explaining our issues.
BCS and Orval can’t be beat
Dylan was great in explaining what he was doing and great customer relations.
Both Dylan & Ty were both professional, friendly and answered all my qustions without hesitation. Went above and beyond to make sure that job was completed to the best of their ability and my satisfaction. I intend to continue using your company for all my future heating and air conditioning needs due to their desire to make sure I was satisfied. Dylan forgot his Kneelind pad that will be here by the back door for him when he wants.
Orval came out on behalf of Baxter and took great care in making sure his presence did not disrupt the home. He was knowledgeable and professional. I have peace of mind that my HVAC system will be well taken care of moving forward. The only concern was that when Orval left, I was sweeping the floor and found a large amount of metal filings near the front door where his bag had been at one point. It was quite a lot that I picked up a half dollar wide and about a 1/4 thick of the filings with a magnet. I was quite shocked but know that it was not deliberate. I am not sure how they could improve this other than to empty their bag every night to give it a good shake out so that it is clean and ready the next day.
Appreciated that we forgot our time and he came back a little later and did the service. He was Great
Great
Thermostat installation
AC Tune Up
Member AC Tune Up
Member AC Tuneup